An Analysis of the Benefits of Technology Implementation in the Healthcare Industry

Kevin Devine, Priscilla O'Clock

Abstract


The healthcare industry has been slow to implement or upgrade healthcare information technology (HIT) due to perceived barriers, which include prohibitive cost and lack of benefits derived. Most of the research studies that have reported successful implementation of HIT have been limited to a few large hospitals or integrated groups. At a time when information technology (IT) is of increasing importance, IT decisions can be enhanced with a better understanding of the benefits provided. This paper summarizes case data from healthcare providers of diverse size and function and provides testimony to the quantitative and qualitative benefits they have received from investment in HIT.

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